Best Value and Better Performance in Libraries

E: Consultancy support from Library and Information Specialists

E1: Strategic advice for the Best Value process

Information Management Associates is a research and consultancy company specialising in the library and information sector.

IMA can provide timely, strategic advice on three main areas of the Best Value Review process:

Measuring performance and assessing impact

  • Applying performance indicators and targets appropriately
  • Assessing the impact of services (i.e. moving beyond performance to outcomes)
  • Benchmarking with other services (especially around outcomes)

Objective comment on the implementation of Best Value

  • Strategic overview of the Best Value process
  • Advising on appropriate research methods to inform reviews
  • Acting as a ‘critical friend‘

Enacting the four ‘C’s’: our experience can help you to address specific issues including:

  • Procurement options
  • Joint service provision
  • Mapping partnerships and developing coherent partnership strategies
  • Using volunteers effectively